Client Vault

A Living System of Record for Every Job, Every Client, Every Outcome

Built for Home Service Contractors Who Want to Stop Guessing and Start Leading With Proof

The Problem Most Contractors Face

In most trades businesses, client history lives in memory or doesn’t exist at all.

Plumbing callback? You’re digging through texts.
 Roofing client complains? No one knows who was on-site.

HVAC service issue? The crew has no idea what happened last time.

Without a structured execution history tied to each client, your company runs blind:

  • No photo records, time logs, or field documentation
  • Office staff can’t see what’s been done, or by who
  • Repeat issues go undetected
  • You can’t coach your crews or defend your work

And when a callback hits or a client pushes back? You’ve got nothing to stand on.

The EIDN™ Solution

EIDN™ builds a living, searchable history for every client across every trade, job type and visit.

Whether you’re doing one-time installs or long-term maintenance, you’ll know exactly:

  • What happened
  • When it happened
  • Who did the work
  • How well it was executed

All tied to real photos, performance scores, QC results, and timestamps.

Built for trades like plumbing, HVAC, roofing, remodeling, coatings and more, this is the execution archive your business has been missing.

How It Works

  • A Full Timeline for Every Client
    Each client profile shows every job you’ve completed, including notes, photos, SOP results, service history and more. Whether it’s a second visit or a second year, your team shows up with full context.
  • QC Linked to Real Crews
    See who passed or failed QC steps, and not just on one job. You’ll see patterns across every crew, tech or subcontractor tied to that client’s history.
  • All Files and Notes in One Command Center
    Contracts, proposals, messages and support issues all live under one roof. No more bouncing between CRMs, chat threads and folders.
  • Spot Patterns. Prevent Mistakes.
    EIDN™ lets you track repeat issues by crew, by task or by job type. You’ll know what needs to change and what’s already working before a problem grows.
  • Protect Your Brand, Team, and Margins
    If a dispute arises, you’re not scrambling for answers. You’ve got photo-proof, time logs, and a full audit trail. Defend your work. Build trust. Win credibility.

Why It Matters

Most contractor CRMs log customer info.

EIDN™ logs execution with clarity, accountability and proof.

  • Stop chasing old job details
  • End disputes with documented truth
  • Coach techs based on facts, not assumptions
  • Impress repeat clients with full-context service
  • Identify crew trends and correct them before they cost you

Built to Scale With You

Whether you run 3 crews or 30, in plumbing, HVAC, coatings, remodeling, roofing, flooring, concrete or any other home improvement business, EIDN™’s Client Vault gives your team a real-time, real-proof record of performance.

No more “Who was on that job again?”
 Now you’ll know.
 Down to the photo. Down to the timestamp.

Know the Job. Own the Outcome.

No more “who was on that job?” or scrambling through text threads.

EIDN™ gives you photo-proof, timestamps, and a real-time audit trail for every job, every client, every crew.

Document it. Track it. Back it up.

That’s execution history built for the trades.

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